This is not really supported or supposed to happen, but there is a way to get Guest Accounts on Connections to be able to call Registered Endpoints. There is no way for a guest to “Add Contact” for the endpoint directly, but you can get around it as follows:

1. Invite the guest via the Connection app on a mac or pc.
2. Initiate a text chat to the guest. In the title bar of that window will be the connections id in brackets [gst-1614976320-3501]. Write that down.
3. Login to your endpoint.
4. Add this guest to the local directory using the connections id from step 2
5. Save. You can then delete this entry from the endpoint since you will not be able to actually call them with this entry. However, this causes the guest to receive a notification that the endpoint has added them as a connection and it will ask if the guest wants to add the endpoint to their contact list.
6. The guest can choose “Yes” and then dial the endpoint whenever they want.

If you have your guests connect first to the endpoint, then you can add in other connections users without every having to use your soft client.

Let me know if you have any questions or need any clarification.

NOTE: Talked with the Product Manager for Connections at LIfeSize. The “feature” described here will be shutdown in a future release of connections. 

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